The founder story
I have worked in HR long enough to know that the job is never really about the paperwork. It is about the people, the judgement calls, the moments where getting it right actually matters.
But running an independent HR practice? That comes with a lot of paperwork.
A spreadsheet for clients. A folder for documents. An email thread for cases. A notes app for everything else. A billing process that involved more manual effort than it should have. A system held together with good intentions and a lot of open tabs.
It worked. Until it didn't. Until a client asked for something I had sent six months ago and I spent forty minutes finding it. Until I realised I had forgotten to invoice for three hours of work because I had not logged it at the time. Until I looked at my practice from the outside and thought this does not look like the professional operation I am actually running.
I looked for a practice management system. There were plenty of options. Generic CRMs, project management tools, legal case management software. None of them were built for an HR consultant. All of them required hours of setup and customisation just to get close to what I needed. Most of them still did not quite fit.
So I built Practice Hub.
